The Community Manager is responsible for building, growing, and nurturing PTGR’s online and offline communities. This role focuses on fostering engagement, supporting users, and creating a strong sense of brand loyalty while aligning community activities with business objectives.
About the Role
You will manage PTGR AG’s global online communities, including Telegram, Discord, and social media channels. Your goal is to strengthen engagement, collect feedback, and help grow a vibrant and loyal Web3 community.
Key Responsibilities
Develop and execute strategies to grow and engage PTGR’s communities across social media, forums, and other digital channels
Act as the primary point of contact for community members, answering questions, moderating discussions, and providing support
Plan and manage community events, webinars, and initiatives to strengthen engagement
Collaborate with marketing, product, and content teams to align messaging and campaigns with community needs
Monitor community sentiment, gather feedback, and report insights to inform product and marketing strategies
Track community KPIs and deliver regular reports on engagement, growth, and activity trends
Advocate for community members’ needs within the organization
Requirements
Proven experience managing online communities or social engagement for a brand or organization
Strong communication, interpersonal, and relationship-building skills
Familiarity with social media platforms, community tools, and engagement analytics
Ability to work independently, multitask, and prioritize initiatives
Passion for creating meaningful connections and fostering active, engaged communities
Preferred Qualifications
Experience in tech, fintech, education, or Web3 environments
Experience organizing events, webinars, or live community initiative
Knowledge of content creation, moderation, and digital engagement strategies
Location
Ethiopia / Addis Ababa
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